PRIVACY POLICY

We care deeply about the privacy of our visitors and our customers

 

This policy describes how we may collect and use your information, as well as your rights and choices regarding such information.

 

INFORMATION COLLECTED

We collect various types information on our visitors and customers. Personal Information is information that identifies an individual or may with reasonable efforts cause the identification of an individual. 

 

We may collect the following types of personal data.

For completing a purchase:

  • First and Last Name

  • Email Address

  • Shipping Address

  • Billing Address

  • Phone Number

  • Payment Information 

For our monthly newsletter:

  • Email Address

For usage tracking:

  • Website Usage Information, e.g. page views, time on website

HOW WE COLLECT PERSONAL INFORMATION

We collect personal information from you in three ways:

 

(1) You provide us this information voluntarily through signing up for our newsletter

When you subscribe for our newsletter, your email address will be used to share marketing communications until you unsubscribe from the newsletter. You can unsubscribe at any time by either sending us an email at hello@jjackman.com or via the unsubscribe link in any previous email sent to you.   

(2) Your provide us this information voluntarily when you complete a purchase with us

We collect personal information when you complete an order on www.jjackman.com or www.jjackman.de. This information includes: name, email address, shipping and billing addresses, phone number, payment information.

When you complete an order with us, your email address will be used only to communicate updates on your order and not marketing communications, unless you also signed up for our newsletter at time of purchase. 

(3) We collect this information when you use our site through the use of tacking technologies, e.g. cookies

When you visit www.jjackman.com or www.jjackman.de, ​we are aware of it and will usually gather, collect and record such uses, sessions and related information with the help of cookies. When you visit our websites, you will be notified and asked to consent to the use of cookies an pixels before using the websites further. As of 25 May 2018, you will also be able use our websites and opt-out of the collection of cookie identifiers.

More on cookies and other tracking technologies below. 

HOW WE USE YOUR PERSONAL INFORMATION

We use your data in the following ways:

 

(1) To process your order on either www.jjackman.com or www.jjackman.de.

(2) To send your information in our monthly newsletter. 

(3) To analyze traffic to our websites. 

(4) To optimize our products and services.

(5) On occasion, to customize content and advertising on Third-Party websites. More information on how we use your data in connection with Third-Party websites below. 

 

UPDATING OR CHANGING YOUR INFORMATION WE'VE COLLECTED

You have the right at any time to gain access to see, modify, and to delete any information we have collected on you.  Should you wish to get access to your information, or if you have any further questions, please contact hello@jjackman.com with the subject "Personal Information Request." 

USE OF COOKIES

We use tracking technologies, specifically cookies, to track ​visits to our website.

Cookies are small pieces of data stored on your web browser. In order for our site to function properly, e.g. for security purposes or in order to save items in your basket while you browse, these files are required to be stored on your device.

 

We also use cookies and share the information collected from the with Third Parties for analytics tracking. This allows us to understand which webpages have been visited, the number and location of website visits, and the duration of website visits. During the collection of this information, your IP Address information is anonymized and aggregated.

 

Finally, we also may share this usage information with Third Parties so that we may run customized advertising on Third Party websites. An example of this advertising includes tailored communications to customers with similar demographic features, e.g. region, as those who have previously visited our website.

 

If you want to delete or block any cookies, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies. Below are examples for the most popular browser types:


Please note that deleting our cookies or disabling future cookies or tracking technologies may prevent you from accessing certain areas or features of our services, or may otherwise adversely affect your user experience.

 

SHARING YOUR INFORMATION WITH THIRD PARTIES

We share your data with select Third-Party websites in order to provide our services, analyze the traffic to our websites and, on occasion, create customized advertisements.

WIX

We use services provided by Wix.com, Inc. ("Wix") to operate our online stores on www.jjackman.com and www.jjackman.de. The data we collect is shared with Wix in order to process purchases and to ensure secure usage of our websites. 

For more information on the Wix Privacy policies, please refer to: https://www.wix.com/about/privacy

GOOGLE ANALYTICS

Our websites use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). All visitors to our websites will have their IP addresses anonymized by Google within the Member States of the European Union or in other Contracting States of the Agreement on the European Economic Area.

Cookies shared with Google are used to analyze the usage of our site, including but not limited to which webpages have been visited, the number and location of website visits, and the duration of website visits. 

For more information on the Google Privacy policies, please refer to: https://privacy.google.com
 

FACEBOOK

On occasion, cookies are shared with Facebook, Inc. ("Facebook") via the tracking technology called "pixels" to track effectiveness of advertisements and to create tailored communications on the social media platforms Facebook and Instagram. For example, we sometimes use cookies to track whether a Facebook ad created without your data resulted in a visit to or purchase on our websites.

FRAEND

We use the German platform FRAEND (FRAEND GmbH; Gaudystr. 10; 10437 Berlin; Germany), in order to enable product ratings and visitor discussions. You can only participate in said visitor discussions, if you register for a user account with our website, with FRAEND or another service like Facebook or Google (in that case, these services can theoretically also track your FRAEND usage). FRAEND uses cookies to identify you and can also integrate services for usage-based advertising - which you can prevent here. Here you will find further details about data privacy at FRAEND.

For more information on the Facebook Privacy policies, please refer to: https://www.facebook.com/about/privacy

MAIL CHIMP

We share your email address once you have provided us consent to use it with The Rocket Science Group, Inc's Mail Chimp product ("Mail Chimp") to send important email updates on your order status as well as marketing communications. Your email address is stored until you choose to unsubscribe from our newsletter or delete your information with us.

For more information on the Mail Chimp Privacy policies, please refer to: https://mailchimp.com/legal/privacy

CHANGES TO OUR PRIVACY POLICY

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the bottom of this policy, and in some cases, we may provide you with additional notice (such as adding a statement to the homepage of our websites or sending you an email notification). We encourage you to review the Privacy Policy whenever you interact with us to stay informed about our information practices and the ways you can help protect your privacy.

This page was last updated on August 2018.

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